A little clarity before you go.

Before you travel

How do I request a booking?

Choose a package or vehicle, or complete the custom trip form. Provide your dates, pickup, destinations and passenger count. The team confirms availability and the final quote before a booking is agreed.

Is the displayed package price final?

No. Displayed prices are indicative transport estimates per sedan for up to four passengers, excluding the driver. The quote depends on your actual vehicle, route, billable distance, dates, permits, tolls, parking and driver plan.

Does a sedan package price include the coach?

No. A larger car, van or the 21+ seat coach receives a separate group quotation.

Does “5-seater” mean five passengers plus the driver?

No. A conventional five-seat category includes the driver, leaving up to four passenger seats. A seven-seat category generally allows up to six passengers. Seats exclude the driver; exact registered capacity is confirmed with your quote.

Can more than 21 passengers use the coach?

Exact registered passenger capacity must be confirmed with your quote. Groups above 21 passengers need an individual vehicle plan and may require an additional vehicle.

Are hotels, meals and tickets included?

No. The displayed estimates cover transport only. Accommodation, meals, attractions, boats and ferries are separate unless a written quotation explicitly includes them.

Can I change the route or pickup point?

Yes, request the change before confirmation. A different route, pickup point, number of stops or travel duration can change the quotation.

Does submitting a form reserve the vehicle?

No. It records an enquiry. The team must agree the availability, quotation, payment arrangements and booking terms with you.

Can I pay on this website?

This website does not collect online payments. Any payment arrangements are communicated separately as part of the confirmed booking process.

What if I need to cancel?

Cancellation charges and refund eligibility depend on the written terms agreed for the booking. Ask for those terms before making a payment, and contact the team promptly if your plans change.

Can we request AC, luggage space or accessible arrangements?

Yes. Include all requirements in the enquiry. Equipment, access and luggage suitability are confirmed for the actual vehicle; the website does not guarantee unverified amenities.

Are all sightseeing stops guaranteed?

No. Opening arrangements, weather, traffic, road restrictions and the agreed schedule can affect a visit. Tickets and access to restricted places require separate checks.